Year	2012
Authors	Yu-Chuan Tung,Lin, Y. P. & Tung, Y. C.
Paper Title	The Effect of Customer Relationship Management on Relationship Benefits and Customer Loyalty: A Customer Assessment Approach
Conference Name	International Conference on Innovation and Management (IAM2012), Best Paper
Location	Republic of Palau
Peroid	Jul. 14-18, 2012
Language	English