年度 2012
全部作者 Lin, Y. P. & Tung, Y. C.
论文名称 The Effect of Customer Relationship Management on Relationship Benefits and Customer Loyalty: A Customer Assessment Approach
会议名称 International Conference on Innovation and Management (IAM2012), Best Paper
地点 Republic of Palau
会议开始时间 2012-07-14
会议结束时间 2012-07-18
语言 英文