| Year | 2007 | 
|---|---|
| Authors | Yu-Chuan Tung/Yi-Ping Lin ;Yu-Chuan Tung ;Yeong-Huei Lee | 
| Paper Title | Practicing Customer Relationship Management for Internet Banking Services: The Effect of E-Service Quality on Customer Loyalty | 
| Journal Title | Department of Management Science | 
| Vol.No | 27 | 
| Issue.No | 1 | 
| Paper Type | paper | 
| Date of Publication | 2007-01-01 | 
| Language | Chinese | 
 
             
  
     
    